Direct Carrier Billing

Increase your revenue and achieve higher conversion rates by offering a smooth and secure purchasing experience

Direct Billing is a payment method that allows digital content or service purchases to be billed directly to the user's mobile phone bill

For what types of purchases?

> Directly from their mobile subscription, customers can purchase from major e-retailers, including content such as:

Applications and games

Vidéo and music

Digital services

No more need for credit cards or specific accounts!
This simple payment method is appreciated by both customers and merchants.
> Users pay securely without the need for two-factor authentication, which can slow down the process.
> All purchases are clearly consolidated on their monthly bill.
> Consequently, merchants benefit from a digital payment solution with a fully integrated checkout process within their environment, leading to higher conversion rates as there are significantly fewer transaction interruptions compared to credit card payments.

" We needed a simple mobile payment solution for consumers and secure for content providers. Orange provided us with a tailored solution. Today, this deployment gives us a better ability to acquire new users for our merchants, while continuing to prevent fraudulent transactions "

Laurent Frainais - CEO Boku

What can Direct Carrier Billing bring to you?

For the merchant

Serenity: Complete integration of the solution into your purchase journey for a seamless user experience.

Speed: A smoother and more intuitive process compared to credit cards.

Profitability: Higher conversion rates than credit card payments, with a reduction in cart abandonment at the point of purchase.

Efficiency: A larger addressable user base for professionals seeking to grow.

For users

Simplicity: Creating an account is no longer required; once registered, Direct Billing remains the user's default payment method.

Security: No need to enter sensitive personal data (credit card or banking information).

Adaptability: There's no need to update the credit card upon expiration; DCB can remain the default payment method.
Control: The user benefits from real-time monitoring of their digital consumption, available in their Customer Space.

A solution highly appreciated by our mobile customers

Customer satisfaction for invoice payment services is generally high, driven by:

The ease and speed of using the services
The ability to pay without using a credit card or providing banking details
The deferred payment principle via a monthly invoice

The customer satisfaction level (delta Sat) is 40 points among our regular users.

A question to ask us?

If you wish to receive guidance on deploying Direct Billing from one of our experts, we invite you to contact our dedicated sales team directly

They trust us

Application Store

Streaming services

Video Games

Functioning

With Direct Billing, users access simplified and secure payments directly billed to their mobile phone invoice or deducted from their prepaid credit. It is enough to select "Payment via Mobile Invoice" during the transaction or in the user account settings.

This service can be used both for purchases made on smartphones, as well as on computers, tablets, gaming consoles, or even smart TVs.

The process takes place entirely within the merchant's pages environment.

There is no break in the customer journey (no operator payment panel).

We use the Pay with Orange Bill API, which can be integrated into various environments and with different user flows.

The Pay with Orange Bill API also enables coverage of all Orange subsidiaries in Europe and MEA (Middle East and Africa).

The customer journey

Netflix journey example

Terms of the Offer

The Direct Billing solution is based on a bilateral contractual relationship between Orange and the merchant.

Payment Management

Direct Billing offers a delegation of the payment page to the partner: the Pay with Orange Bill API seamlessly integrates into the merchant's customer journey.

Reimbursements

How to subscribe to the Direct Billing offer?

Direct Billing is an offer aimed at major digital players, available on smartphones, PC/Mac, gaming consoles, and TV.

This offer requires technical integration via the Pay with Orange Bill API.
To benefit from it and access all features and tools, you can contact one of our partner aggregators.