Ticketing
Description
![](https://wbo.s.woopic.com/payservices-bucket-wbo/media/mains_cafe.png)
Ticketing
Ticketing by SMS is a solution to purchase a digital ticket from a mobile simply by sending an SMS to a short code. The purchase amount is directly charged on the Orange mobile bill (or debited from the prepaid account)
Benefits
For the merchant
- A smoother payment journey
- National reach and coverage (even in areas with no/poor coverage)
- No authentication required
- The ideal payment method for communication on media with a large audience
For the user
- No bank details required (card number or IBAN)
- Compatible with all devices
- Ultra-simple payment
- Available 24/7
How it works
- The customer starts the purchase by sending a keyword in an MO SMS to a short code
- The merchant confirms the payment in an MT SMS, indicating the price
- The customer confirms payment and instantly receives their ticket by SMS
The customer journey
Journey with confirmation
Example: purchasing a concert ticket
![](https://wbo.s.woopic.com/payservices-bucket-wbo/media/Parcours_1.png)
1 - The customer starts the ticket purchase by sending a keyword
in an MO SMS
to a short code
![](https://wbo.s.woopic.com/payservices-bucket-wbo/media/Parcours_3.png)
2 - Orange responds and requests purchase confirmation
by sending an MT SMS
indicating the price
(to which the customer must respond OK)
![](https://wbo.s.woopic.com/payservices-bucket-wbo/media/Parcours_4.png)
3 - To confirm the transaction,
the Merchant sends a purchase confirmation MT SMS
including a sequence of numbers,
URL or QR code
to have a hard copy of the ticket
Sign up to Ticketing by SMS
![](https://wbo.s.woopic.com/payservices-bucket-wbo/media/1300_orange-bank_PayServices_862_e0d_4d7a257bcca047bf12ce602bed_femme_signature.jpg)
Eligibility conditions for the Ticketing by SMS service :
- offer an entertainment service in metropolitan France
- have a French-speaking customer service department
- sign the Special Terms and Conditions linked to Orange’s Terms of Sale
The service can only be started by submitting a request to af2m (The French Association for the development of Multi-Operator Multimedia Uses and Services) to sign up for a 94xxx multi-operator short cod
If the contract partner is also the Merchant, they must
- be authorized to bill Customers (excluding public services)
- offer a hard copy option in addition to an SMS ticket purchase
If the contract partner is the technical provider, they must
- be authorized and competent with regards to the contract obligations
- guarantee that the merchant is not a public service and is authorized to bill customers
Orange is with you
If you want to receive advice on deploying the Ticketing by SMS offer from one of our experts, please contact our sales department directly : Pay Services sales